Feature Requests

The ability to give custom names to workflows for easier identification would be highly beneficial. Currently, all workflows appear very similar, which can make managing and distinguishing between them challenging—especially when there are many workflows created. Allowing users to give workflows unique, descriptive names would improve organization and usability.

The ability to filter requests based on the information included in the Notes section. Currently, managers can filter requests by searching for specific words or phrases within the request Description field but do not have the same capability for filtering notes. Adding this functionality would make it easier for managers to locate and manage requests with relevant notes. [Sentosa]

Currently PTW is not available in the FacilityBot mobile app. [PDD x ST]

Currently the data doesn't include breakdown by fault sub types for service requests with fault types and sub fault types. [CPG]

Currently remarks are not needed when canceling PTWs

Now that Requests, Responders, Sensors etc can be displayed on the Map Dashboard, it may be good to also show Assets on the Map Dashboard. For clients with assets in multiple locations, they can view what is the current location of each asset / equipment.

Currently you have to select all of the fault types. Some clients have a long list of fault types. Having an "all fault types" could streamline the configuration. [ALR]

This will allow the requestor to make a facilities booking directly from the custom service request [kerveshen Bhagwandin - WNS South Africa FacilityBot]

[Jimhendrick Lababo - AgilaSubic FacilityBot]

when editing "Facility" the booking form has a start date with start time and end time. Some bookings are done over a week or longer. We can add a separate start date and start time , then end date with end time for easy to manage [kerveshen Bhagwandin - WNS South Africa FacilityBot]