Feature Requests

In the current CSV export for checklists, all possible options for multiple choice and single choice fields are displayed - even those that were not selected by the responder. This differs from the checklist PDF export, which shows only the selected options. Suggested Enhancement: To display only the selected options for multiple choice and single choice questions in the checklist csv export, aligning its behavior with the PDF export format. [Strides]

To have the option to hide the formula from displaying in the checklist PDF. Currently the checklist formula is displaying in the checklist PDF. [OMB]

When downloading or generating a PDF file for a service request/fault report, any linked checklists or other service request form should be included in the next pages of the PDF file.

Request to explore enhancing Hot-Desking module for multi-day booking capability. Currently, users can only reserve desks on a single-day basis, which limits convenience for longer stays or recurring on-site schedules. Suggested enhancement: Allow users to select multiple consecutive days in a single booking. Display desk availability across the selected date range. Prevent booking conflicts for overlapping reservations. Optionally, support recurring bookings (e.g., every Monday–Wednesday for a month). INSEAD

Enable certain workflow steps within the Permit-to-Work (PTW) process to be assigned back to the applicant. This is useful in scenarios where the applicant must acknowledge or confirm that work has been completed after permit approval. Once the applicant completes the assigned step (e.g., signing off completion), the manager or approver can then review and close the PTW. [SG Expo x Contellar]

To display clickable image links in the CSV export so that manager can view the images attached to the checklists. This allows managers and auditors to quickly view the images directly from the CSV, without needing to manually locate them in the system. [Strides]

Allow users to update renewed licenses or contracts within the same record, with: A timestamped renewal history log (showing previous expiry dates, renewal dates, and users who made the updates). The ability to store multiple renewal cycles in a structured way under a single record. [Constellar x SG Expo]

Enable Custom Service Request forms to support a structured layout similar to PTW/checklist, including: Section headers / titles to organize groups of fields Ability to group related questions under each section Optional multi-step / collapsible section layout for long or complex forms. [OMB]

Currently, the Fault Reporting form has fixed fields and does not allow customization. Different clients have varying operational needs, so having more flexibility in the form layout would be beneficial. Proposed Enhancement: Add configuration options to allow administrators to: Show or Hide Specific Fields Choose which fields appear on the Fault Reporting form based on the organization’s workflow. Set Fields as Mandatory or Optional [CPG]

For inspections such as tunnels, drains, buildings, or large assets split into multiple segments, each checklist represents one segment. Clients want to generate a summary report that highlights the worst-case condition across all segments for each defect type. Proposed Logic: For each defect type tracked in the checklist: Identify all the scores recorded for that defect across multiple completed checklists (segments). Select the lowest (worst) score as the representative score for the summary. If multiple defects share the same lowest score, the summary should list all of them. The summary report should not display all segment results—only the evaluated worst-case outcome per defect. Example: Defect: Cracks in Concrete Segment Scores: 5, 7, 6 → Summary Report Value = 5 (lowest score) If Water Leakage also had a lowest score of 5, both defects should appear in the summary. [ALR]