Feature Requests

To a function that allows the clearing or resetting of feedback data/history, enabling teams to collect fresh feedback without past data influencing new responses. This would be useful for periodic surveys or gathering updated insights after implementing changes. [AIC]

The inclusion of a feedback survey link within the Quick Reply button to streamline the process for requestors utilizing messaging channels by providing them with a convenient and direct means to access our survey form. Enable managers to configure the Quick Reply button to include a direct link to our feedback survey form. This link would be prominently displayed within the Quick Reply options presented to requestors during their interaction with the chatbot. [ITE CC]