With this enhancement, Failure Codes are now included in the exported CSV files for Requests. This provides users with a more comprehensive dataset for analysis, troubleshooting, and reporting, streamlining the identification of recurring issues and enabling more efficient decision-making.

This enhancement allows users to apply more granular filters based on Location Sub and Sub-Sub Tags across the Requests, Checklists, and Expenditures pages. With this improvement, users can narrow down data more effectively, ensuring quicker access to specific information tied to detailed location hierarchies. This helps streamline workflows, improve accuracy, and save time when managing location-specific tasks or expenditures.

The Statistics dashboard now supports Location Sub and Sub-Sub Tags. This improvement allows for more granular data segmentation and reporting based on detailed location hierarchies. Gain deeper insights and refine your analysis by leveraging this enhanced tagging capability!

We’ve enhanced the Requests feature to allow you to update the status of a request without needing to refresh the page. This improvement ensures faster workflows, seamless updates, and a more efficient user experience. Say goodbye to page reloads and keep your focus on managing tasks effortlessly!

The [Permit to Work] update enables assignment of permits directly to responders and introduces a dedicated Permit to Work page in the Responder Web Portal, streamlining access and task management for responders.

This new feature improvement allows requestors to add their signature directly to service requests, enhancing authentication, approval processes, and overall accountability.

The new feature enhancement allows users to drill down into fault subtypes within request data. This improvement provides greater granularity, enabling users to analyze specific fault categories in more detail. By visualizing and segmenting data at the subtype level, teams can identify trends, diagnose recurring issues, and implement more targeted solutions, ultimately improving overall efficiency and decision-making.

This feature introduces a warning system that identifies and alerts users to unusual or unexpected meter readings. By flagging anomalous data—such as sudden spikes, drops, or readings outside of expected thresholds—users can quickly investigate potential issues like device malfunctions, data errors, or unusual usage patterns. This proactive alert helps ensure timely action, improves data reliability, and prevents costly consequences.

This feature improvement automates email notifications to users who submit expenditure approval requests. Once a decision (approved or denied) is made, the system sends an update email to the requester, ensuring they are informed promptly. This eliminates the need for manual follow-ups, improves communication efficiency, and keeps users updated on their requests in real time.

This improvement refines the default behavior of the Move to Next Step After Sign Off function in the Permit to Work process. The system will now automatically evaluate predefined conditions, such as the completeness of prior steps and mandatory sign-offs, before advancing to the next phase. This ensures smoother workflow transitions, reduces manual errors, and enhances overall process efficiency by aligning the default logic with operational best practices.