Changelog

Follow up on the latest improvements and updates.

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We've upgraded our WhatsApp Generic Number functionality by introducing a useful new feature: the ability to reset Agent Codes. Now, administrators can easily reset Agent Codes associated with the WhatsApp Generic Number, providing greater flexibility in managing user access and permissions. This enhancement simplifies account management, ensuring smooth operations and seamless user experiences on the platform.
Allow Reset of Agent Code for WhatsApp Generic Number
We've enhanced our mobile app's checklist pages by introducing a valuable new feature: location tags. Now, users can conveniently add location tags to their checklists, providing crucial context and organization to tasks based on their specific locations. This improvement streamlines workflow management, enabling users to prioritize tasks effectively and ensure that work is completed precisely where it's needed most. Also, admins and managers now have the Review Checklist page for them to easily review and sign off the checklist using the mobile app.
Add Location Tag to Checklist and Review Checklist pages in Mobile App
We've enhanced our Request CSV Export functionality by implementing a more flexible approach. Previously, exports were restricted by date range, but now we've transitioned to limiting exports by rows, allowing users to export up to 5000 rows of data at a time. This change offers greater versatility, enabling users to extract specific amounts of data more efficiently, regardless of the time frame.
Improve Request CSV Export
We've enriched our Service Requests web forms by introducing an exciting new feature: the "Add Video" field. Now, users can seamlessly include videos alongside their requests, providing comprehensive context or visual evidence to better communicate their needs. This enhancement enhances communication, facilitating clearer and more detailed requests, ultimately leading to more effective and efficient service delivery.
Allow Add Video field for Service Requests
We've upgraded our QR Code Web Forms Page with an intuitive new feature: filters. Now, users can easily sift through submissions by applying filters based on form types. This enhancement streamlines data management, empowering users to swiftly access the information they need, exactly when they need it.
Add Filter in QR Code Web Forms Page
In our Schedules feature, we're introducing a convenient Responder Availability Indicator. This visual cue allows users to quickly assess the availability status of responders, making it easier to plan and assign tasks effectively. With this feature, users can optimize their scheduling process, ensuring timely responses and efficient task allocation.
Show Responder Availability Indicator in Schedules
To enhance the functionality of our Requests CSV Export, we're introducing a new feature: the "Submitted By" column. This addition provides valuable context by displaying the user or entity who submitted each request. With this information readily available, users can better track and manage requests, streamlining their workflow and improving transparency throughout the process.
Add Submitted By column in Requests CSV Export
The introduction of the New Workflow feature addresses the scenario where data fails to be received from sensors, offering users a structured approach to manage and troubleshoot such instances effectively. This feature streamlines the process by automatically triggering predefined actions or notifications when data from sensors is not detected within the expected timeframe, alerting users to potential issues in real-time.
New Workflow - No Data Received from Sensor
The Clear Filters button serves as a convenient tool for users to reset applied filters within the interface, restoring the default view and allowing for a fresh start in navigating the content.
Clear Filters button
Facility managers and field service managers can use FacilityBot to manage responders’ schedules. Filters have been integrated into the checklists page within schedules feature, facilitating convenient retrieval of reports.
Add Filters to Schedules -Checklists page
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