The extracted CSV for the Service Request currently displays all information under a single "Description" column instead of categorizing it into distinct columns corresponding to different aspects of the Service Request.
complete
Patrick Sim
updated the status to
complete
A
Ari Abdul
Merged in a post:
[Request] Split form export fields into separate columns
W
Winson Saw
When exporting the Request feature form, multiple fields are currently combined into a single column.
Since all fields are merged into one single column, users cannot easily filter, sort, or run analysis on individual fields after exporting.
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Patrick Sim
updated the status to
in progress
Patrick Sim
updated the status to
under review
Patrick Sim
Due to the configurable nature of Service Requests, there will be too many columns. Say there are 10 Service Request Types each with 10 fields each. The excel will have 100 additional columns because there may be 1 request of each of the 10 service request types in the CSV download