Responder Data is primarily shown for responders who close requests. However, for our case, this is typically approvers.

Need meaningful insights into responders’ performance, especially those involved during the Processing stage using custom statuses.

Current Limitation:

Responder activities (e.g., time taken during Processing, status updates, work completion before final approval) are not captured in the statistical view, making it hard to evaluate responder performance.

[ALR]