[Service Request] Support for Multiple Email Notifications in Service Requests
A
Ari Abdul
Enhance the “Email to Notify” field in Service Request forms to allow multiple email addresses to be added for notification purposes.
Current Limitation:
The field currently supports only a single email address, limiting communication to one recipient per request.
Proposed Enhancement:
Allow entry of multiple email addresses separated by commas, semicolons, or line breaks, so that all relevant parties can be notified simultaneously when a service request is submitted or updated.
[ALR]
Patrick Sim
can use workflows to configure email alerts when service request are submitted (?)
A
Ari Abdul
Patrick Sim It's for the requestors to input multiple emails