[Service Request] Support for Multiple Email Notifications in Service Requests
complete
A
Ari Abdul
Enhance the “Email to Notify” field in Service Request forms to allow multiple email addresses to be added for notification purposes.
Current Limitation:
The field currently supports only a single email address, limiting communication to one recipient per request.
Proposed Enhancement:
Allow entry of multiple email addresses separated by commas, semicolons, or line breaks, so that all relevant parties can be notified simultaneously when a service request is submitted or updated.
[ALR]
Patrick Sim
marked this post as
complete
Patrick Sim
marked this post as
in progress
Patrick Sim
marked this post as
under review
Patrick Sim
can use workflows to configure email alerts when service request are submitted (?)
A
Ari Abdul
Patrick Sim It's for the requestors to input multiple emails