[Requests] To notify the responder SOR has been approved before they can commence work on a work order.
A
Ari Abdul
Currently, in FacilityBot, the account or responder who creates the Schedule of Rates (SOR) from a request does not receive notifications regarding the status of the SOR—whether it has been approved or rejected. Implementing an alert or push notification system, along with an "Approved SOR" label on the request, will keep technicians informed about when they can commence work on a work order.
Proposed Features:
Push Notifications: Send alerts to the technician's account when their SOR is approved or rejected.
Approved SOR Label: Visually indicate the status of the SOR directly on the request to enhance clarity.