Currently, due dates for requests are typically set by managers or administrators. Responders (e.g. contractors) are unable to define their own timelines for assigned work orders.

Proposed Enhancement:

Allow responders or contractors to set or update the due date for requests created assigned to or created by them (e.g. as a “Projected Delivery Date”). These due dates should support reminders and notifications, similar to existing due date alerts.

Why This Is Helpful:

This holds contractors accountable for their own planning and timelines, improves visibility into expected delivery dates, enables more accurate scheduling and follow-ups, and ensures reminders are aligned with contractor-committed deadlines rather than assumed timelines.

[CSK Landscape]