[Requests] Ability to Delete Attachments During Processing Stage in Requests
A
Ari Abdul
Once a request reaches the Processing stage, attachments cannot be deleted. This restriction poses a challenge in workflows where attachments might have been added incorrectly or need to be removed after a manager’s review.
Scenario: Requests are typically reviewed by a manager before being assigned to a responder (in processing). If an incorrect or sensitive attachment is uploaded during submission or review, there is currently no way to remove it in the Processing stage, potentially leading to confusion or privacy concerns.
[ALR]