[Request Data] Allow KPI Periods to Cross Over to the Next Day
A
Ari Abdul
Allow KPI Period settings to span across midnight into the following day.
When creating a KPI, the End Time must be later than the Start Time.
For example, setting:
- Start: 5:00 PM
- End: 6:00 AM
results in an error because 6:00 AM is earlier than 5:00 PM.
Example Use Case:
For monitoring the response time of night shift responders, users may need to monitor requests created between:
5:00 PM → 6:00 AM (next day)
The KPI should recognize this as a valid 13-hour period spanning two calendar days.
[ALR]
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