Allow applicants to select the relevant manager or department when submitting a PTW application. The application will then be routed to the chosen manager for approval.

This provides flexibility for cases where approval depends on the department or nature of the permit, ensuring applications always reach the right decision-maker.

Currently, the system only allows predefined managers for PTW applications. This is limiting for scenarios where permits do not have a fixed approving manager.

Applicants cannot choose a manager or department for approval; the workflow is tied to preconfigured managers.

[ALR] [Gardens By the Bay]