Custom Service Request] Ability to Display an External Link at Each Status Stage
under review
A
Ari Abdul
Enable embedding or attaching an external link at every stage of the Request flow, across all statuses.
This means that at each status (custom statuses), responders will see a clickable link that redirects them to an external site or system when needed.
Use Cases:
- Redirect responders to a reference document or SOP for that specific stage
- Link to third-party verification systems, reporting tools, or contractor portals
- Provide access to forms, instructions, or compliance checks required at particular steps
[AIK SAN]
A
Ari Abdul
marked this post as
under review