Feature Requests

Currently, chatbot conversations can be difficult to navigate once users are deep into a flow, and there is no easy way to restart or return to the main menu. Conversations also do not automatically reset after inactivity or completed interactions. Suggested improvements: Add a dedicated “Back” or “Return to Main Menu” button during chatbot flows Implement automatic chat/session reset after a configurable idle duration or completed interaction Add a visible “Start New Chat” or “Reset Conversation” button for users to easily restart the chatbot flow [OJJ Foods]

To allow the bot to automatically send the configured welcome message again after the chat has been idle for a configurable duration (e.g., 15 minutes, 1 hour, etc.). This helps guide users on how to restart the conversation and reminds them of the available options or workflows in the chatbot. [OJJ Foods]